CORDIS Project
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Project ACTIVATE focuses on developing real-time voice transformation technologies to improve communication outcomes in various contexts, such as call centers. The project aims to enhance emotional expressivity and customer satisfaction through innovative voice modulation.
Project ACTIVATE aims to bring to market real-time voice-transformation technologies based on ERC CREAM's research in emotion neuroscience, which can augment the value of spoken conversations by adding business-relevant control on emotional expressivity.
For instance, in the context of a call-center conversation, our real-time voice transformations may make an angry client’s voice 10% less aggressive, reducing employee fatigue at the end of the day, or make an operator’s voice 10% more trustwort…
CENTRE NATIONAL DE LA RECHERCHE SCIENTIFIQUE CNRS
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France, Boulogne-Billancourt
Type: Company (for-profit)
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
SME: No
France, Houilles
Type: Company (for-profit)
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
SME: No
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