CORDIS Project
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This project focuses on creating an automated tool to analyze social media data for patient feedback in healthcare. It aims to provide a decision support dashboard for healthcare professionals to improve service quality based on patient experiences.
The proposed multidisciplinary project aims to develop an automated tool to process large-scale social media data in order to understand patient feedback and provide a decision support dashboard for healthcare professionals and senior decision-makers to allow for timely responses to address patients' concerns.
In particular, it will extract information relating to patient feedback and experience, automatically map the extracted opinions into various aspects of healthcare services, discover conne…
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United Kingdom, Birmingham
Type: University / higher education
Activity type: Higher or Secondary Education Establishments
SME: No
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