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True AI Ltd has developed TRACS, an AI-driven tool that automates customer support across various platforms. It enhances agent efficiency by suggesting responses, aiming to reduce service times and improve customer satisfaction in the service industry.
True AI Ltd is an SME operating within the field of Artificial Intelligence (AI) software.
True AI automates text-based customer support (social media, email and web chat), leveraging novel AI techniques.Over €303bn per annum is spent globally on delivering customer service, of which €76bn is considered a failed investment as customers abandon their purchases.
Despite significant expenditure, companies find that service times remain long, consumer frustration levels high, and many queries are un…
TRUE AI LIMITED
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